Cancellation and Refund Policy
At Webzia Infotech, we strive to provide the best services to our clients. However, we understand that there may be circumstances where you need to cancel a service or request a refund. This policy outlines the terms and conditions for cancellations and refunds.
Cancellation Policy
Service Cancellation by Client
- Clients may request the cancellation of service at any time by contacting our support team at support@webziainfotech.in.
- Cancellations made within 24 hours of the service commencement will be eligible for a full refund.
- Cancellations made after 24 hours but within 7 days of the service commencement will be eligible for a partial refund, subject to the work completed.
- No refunds will be issued for cancellations made after 7 days of the service commencement.
Service Cancellation by Webzia Infotech
- Webzia Infotech reserves the right to cancel any service at its discretion, including but not limited to cases of non-payment, violation of our terms of service, or misuse of our services.
- In such cases, clients will be notified in writing, and any applicable refunds will be processed as per our refund policy.
Refund Policy
Eligibility for Refunds
- Refunds are only available for services that have not been fully delivered or completed.
- Clients must request a refund within 30 days of the service start date.
- Refunds will not be issued for services that have been fully delivered or for any work that has been completed and approved by the client.
Refund Process
- To request a refund, please contact our support team at support@webziainfotech.in with your order details and the reason for the refund.
- Refunds will be processed within 14 business days of the approval of the refund request.
- Refunds will be issued to the original payment method used during the purchase.
Non-Refundable Services
- Certain services are non-refundable, including but not limited to domain registration, hosting services, and third-party software licenses.
- Any fees paid for these services are non-refundable once the service has been initiated.
Partial Refunds
Partial Refunds for Ongoing Projects
- For ongoing projects, partial refunds may be issued based on the amount of work completed at the time of the cancellation request.
- The refund amount will be calculated based on the percentage of work completed and any non-refundable expenses incurred.
Partial Refunds for Prepaid Services
- For prepaid services, partial refunds may be issued for the unused portion.
- The refund amount will be calculated based on the remaining duration of the service and any non-refundable expenses incurred.
Contact Information
If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at:
Webzia Infotech
Email: info@webziainfotech.in
Phone: +91 884 761 9124
We are committed to providing excellent customer service and will do our best to address any issues promptly and fairly.
